5r777 Privacy Policy
Your personal information is of the highest importance to us. This policy describes in detail how 5r777 collects, uses, and keeps your information secure.
Effective Date: 1 January, 2026 | Last Updated: 1 January, 2026
1. Introduction
5r777 ("we", "our", or "platform") places the highest importance on your privacy. This privacy policy describes what kind of information we collect when you use our website 5r777.cam, how we use that information, and how we keep it secure.
By using our platform, you agree to the terms described in this privacy policy. If you do not agree with this policy, please refrain from using our platform.
This privacy policy applies only to 5r777's online platform. It does not apply to third-party websites or services.
2. Information We Collect
5r777 collects various types of information that are used to manage your account, provide services, and ensure security. The details are described below —
2.1 Information Collected at Registration
When you create an account at 5r777, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification — minimum 21 years)
- Email address
- Mobile number
- Username and password
- Preferred currency (Bangladeshi Taka — BDT)
2.2 Information Collected for Identity Verification (KYC)
As part of our responsible gaming policy and fraud prevention, we may collect the following KYC (Know Your Customer) information:
- National ID card (NID) or passport copy
- Proof of address (utility bill or bank statement)
- Proof of ownership of payment method (bKash, Nagad, Rocket, etc.)
2.3 Automatically Collected Information
When you use our platform, the following information is automatically recorded:
- IP address and device identifier information
- Browser type and version
- Operating system
- Page visits, time, and session information
- Referral URL (the site you came from)
- Game activity and betting history
2.4 Financial Transaction Information
During deposits and withdrawals, we collect payment-related information. However, we do not store full payment card numbers — only the information necessary for payment processing is collected.
3. How Your Information Is Used
5r777 uses your information for the following legitimate purposes:
3.1 Account and Service Management
- Creating, managing, and verifying your account
- Processing deposits and withdrawals
- Personalizing your gaming experience
- Providing bonuses, promotions, and VIP benefits
- Providing customer support services
3.2 Security and Compliance
- Preventing fraud, money laundering, and other illegal activities
- Detecting and preventing multiple accounts
- Ensuring age verification (minimum 21 years)
- Enforcing responsible gaming policies
- Meeting legal obligations
3.3 Communication
- Sending important account-related notifications
- Providing information on relevant promotional offers and bonuses (with your consent)
- Informing you about changes to platform policies
5r777 never sells your information to third parties. The security of your information is our top priority.
4. Sharing Information with Third Parties
5r777 may share information with third parties in the following limited circumstances:
4.1 Service Providers
We work with trusted third-party service providers who help us run our operations. These include:
- Payment processing services (bKash, Nagad, Rocket, Upay and bank transfer gateways)
- Identity verification services
- Game software providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, etc.)
- Technology infrastructure and cloud service providers
All these partners operate under strict confidentiality agreements and are permitted to use your information only for specified purposes.
4.2 Legal Obligations
We may be legally required to disclose relevant information in response to court orders, legal proceedings, or legitimate requests from government authorities.
4.3 Business Changes
In the event of a merger, acquisition, or asset sale, your information may be transferred to the relevant parties. In such cases, we will notify you in advance.
We never sell or rent your personal information to advertisers or commercial third parties.
5. Cookies and Tracking Technologies
5r777 uses cookies and similar tracking technologies to improve your user experience.
5.1 Types of Cookies
Essential Cookies
These cookies are essential for the basic functionality of the platform. They maintain your login session, store security tokens, and remember basic preferences. These cookies cannot be disabled.
Functionality Cookies
These cookies remember your language preferences, display settings, and other personalized preferences, making your experience easier and more enjoyable.
Analytics Cookies
These cookies help us understand how users use our platform, which pages are visited most, and where there is room for improvement. This information is collected in aggregated and anonymous form.
5.2 Cookie Controls
You can control or delete cookies at any time by changing your browser settings. Please note, however, that disabling essential cookies may affect some functionality of the platform.
6. Data Retention Period
5r777 retains your information only for as long as it is necessary or legally required:
- Active accounts: For the entire duration the account remains active and for any legally required period thereafter.
- Transaction information: For the period specified under financial regulations (generally 5-7 years).
- KYC information: For as long as required to meet legal obligations even after the account is closed.
- Communication records: Support tickets and chat history are retained for a specified period.
- Marketing preferences: Until you unsubscribe.
Once the specified period has ended, your information is securely deleted or anonymized.
7. Data Security Measures
5r777 takes industry-standard technical and organizational measures to keep your personal information secure:
7.1 Technical Security
- SSL/TLS Encryption: All data transfers between your browser and our servers are conducted over encrypted connections.
- Database Encryption: Sensitive information is always stored in encrypted form.
- Firewall and Anti-DDoS Protection: Our servers are protected with advanced security layers.
- Regular Security Audits: We regularly assess the security of our systems.
- Two-Factor Authentication (2FA): Available for additional account protection.
7.2 Organizational Security
- Only authorized personnel have access to necessary information
- All staff are covered by privacy training and agreements
- A rapid response plan is in place in the event of a data breach
If we detect a data breach that may affect your information, we will notify you in a timely manner and take the necessary steps.
8. Your Rights Regarding Your Information
You have the following rights with respect to your personal information:
8.1 Right to Access Information
You may request at any time what information we have collected and stored about you. We will provide you with complete information within a reasonable time.
8.2 Right to Correct Information
If any information we hold about you is incorrect or incomplete, you may request a correction. Some information can be updated directly from your account settings.
8.3 Right to Delete Information
In certain circumstances, you may request that your personal data be deleted. However, due to legal obligations, some data may be required to be retained for a specified period.
8.4 Right to Restrict Processing
In certain circumstances, you may request that the processing of your data be restricted, though this may prevent you from using some services.
8.5 Opt-Out of Marketing
You may unsubscribe from promotional emails and communications at any time. This can be done through your account settings or by contacting our support team.
To exercise any of the above rights, please contact us at: [email protected]
9. Privacy of Minors
5r777 is operated for individuals aged 21 and above only. We do not knowingly collect any information from minors.
As part of the age verification process during registration, we confirm the age of all users. If we become aware that a minor is using our platform, we will immediately close that account and delete all associated data.
If you suspect that a minor is using our platform, please notify us immediately at [email protected].
10. Changes to the Privacy Policy
5r777 may update this privacy policy from time to time. In the event of changes, we will take the following steps:
- The date of the most recent update to the policy will be published on this page.
- For significant changes, we will notify you by email.
- Continued use of the platform after any changes will be considered as your acceptance of the updated policy.
We recommend that you review this policy regularly, especially before logging in to the platform.
11. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us:
Contact Us
[email protected]
7 days a week, 24 hours a day — support available in Bengali
Email requests are generally responded to within one business day
To make any privacy-related request, please write to us from your registered email and include "Privacy Request" in the subject line.
Summary: 5r777 is committed to your privacy. We collect only necessary data, never sell it to third parties, and keep it secure through SSL encryption. We are always ready to assist with any questions you may have.